Key Account Manager at thyssenkrupp

Wanted: Customer champion and problem solver

From local customers to Germany’s leading auto OEMs to international players from the aerospace industry. From steel tubes/pipes to slewing bearings to crankshaft. Sales experts, such as key account managers, sales managers, customer managers as well as internal and external sales staff are available at thyssenkrupp in many regions, sectors and product categories. They represent the interface between customers and internal contacts from purchasing, production, logistics and many other departments.

Our sales experts are accompanying a profound change at thyssenkrupp. From a material and product supplier to solution provider and system partner: For example through innovative additive manufacturing processes or managing entire supply chains for our customers.

No matter whether you have a commercial or technical apprenticeship, have completed your studies or would like to take off as a career changer: If you enjoy close customer contacts and have sales and sector-specific knowledge, we can offer you attractive jobs and career opportunities as key account managers.

Why thyssenkrupp?

Key account managers bring together customer needs and expert solutions.

Whether it’s high-tech components for Automotive, the construction of industrial plants, materials distribution or the production and sale of carbon flat steel: thyssenkrupp is active in a wide variety of sectors and has a local presence in virtually every region around the world.

One key factor for our success is our sales team, where professionals bring together customer requirements and solutions from our engineering experts, helping our customers to achieve their ambitious goals. See for yourself – and take your next career step as a key account manager at thyssenkrupp; a Group of companies that guarantees long-term customer relationships through innovative and high-quality solutions and an employer you can advance with – for example from key account manager to department or branch manager.

Who we are

Occupational safety and health
Occupational safety and health

At thyssenkrupp we work to improve working conditions and well-being in the workplace every day. We reduce the number of accidents by systematically eliminating unsafe conditions and acts. Our vision: “Zero accidents”. We also provide preventive healthcare through our Occupational Safety and Health Management. Whether company fitness programs, medical services or massage therapy: With our healthcare services, we help keep you fit.

Benefits
Benefits

thyssenkrupp means pleasant working environments and attractive benefits. We work together in international teams, keep hierarchies flat, and encourage a speak-up culture. We also offer you:

  • Flexible working hours
  • In-house medical care
  • Employee discounts
  • Further training
  • Company pension plan

And that’s not all! When you work for thyssenkrupp you also profit from various site-specific benefits. To find out more, ask your recruiter.

Family & work
Family & work

We help you strike a healthy balance between work and family life. With on-site daycare facilities, we ensure your children are in good hands when you focus on your job tasks. In case of any child care shortage, we provide parent-and-child offices.

Flexibility
Flexibility

At thyssenkrupp we want everyone as far as possible to be able to decide for themselves how and when they work. Whether you come at 7 a.m. and leave early, or start at 11 a.m. and stay longer – as long as you work the agreed hours, we support flexible working time models. We also offer you the possibility of working from home – to help you improve your work-life balance.

Research & development
Research & development

We are one of the biggest industrial enterprises in the world. But the world is changing. In response to these changes and shape-shifting markets, we increasingly focus on technologies. Innovative approaches and solutions give us the edge we need to strengthen our position.

Compliance
Compliance
To us compliance means more than just obeying rules and regulations. Compliance is a question of mindset – and integrity part of our DNA. Our compliance program is designed to identify potential risks at an early stage and if necessary initiate suitable countermeasures. Compliance officers around the world advise, educate and inform employees about legal requirements. thyssenkrupp employs around 60 full-time compliance employees who are additionally supported by more than 250 compliance managers from the operating units.
LGBTI-Community
LGBTI-Community

The LGBTI network for lesbian, gay, bisexual, transsexual and intersexual employees was established in January 2016. Under the network’s patron, Executive Board member Oliver Burkhard, we support the interests of our gay, lesbian, bisexual, transsexual and intersexual employees.

Inclusion
Inclusion
In 2015 thyssenkrupp issued a statement expressing its commitment to the inclusion of people with disabilities. We see workplace inclusion, i.e. self-determined and equal participation by people with disabilities in working life, as a particular corporate responsibility. Currently around 3,800 people with disabilities work in our Group’s German companies.
Sustainability
Sustainability

Respectful collaboration with our employees and partners is key to everything we do. We are aware of our social responsibility as a company, are fair in our business dealings, support numerous sociopolitical initiatives, and invest in environmental protection and resource efficiency. To find out more, go to Sustainability

Developing talent
Developing talent

Whether new market requirements, disruptive technologies or digital transformation: Our corporate environment is constantly changing. So we need innovative employees who understand our business. To this end we invest in our young talent – and systematically develop their professional, methodological and personal skills.

thyssenkrupp PerspActive

The quality of our leaders determines how well we are prepared for the challenges of the future. This is why we set up thyssenkrupp PerspActive – a systematic and efficient management development program. The aim is to strengthen the capabilities of our top management and fill key positions with excellent candidates.

thyssenkrupp Academy

With its programs, the thyssenkrupp Academy supports the strategic and cultural transformation of the Group. Alongside the main curriculum directed at around 2,000 executives, the Academy also offers training for all other employees, e.g. on subjects such as change, digitization, and new work.

Diversity
Diversity
At thyssenkrupp we are convinced that differences make us successful. That’s why we welcome all applications – regardless of gender, nationality, ethnic and social origin, religion or worldview, physical ability, age, sexual orientation and identity. We value and promote diversity and exploit the potential it offers. People from 134 nations currently work for thyssenkrupp. We also take a strong stance against discrimination – and for integration. We have been a PROUTEMPLOYER since 2016 and are committed to maintaining a working environment that is open, tolerant and constructive for everyone. To find out more about our social responsibility in labor relations, check out our Code of conduct.
Onboarding
Onboarding

When you sign your contract you take your first step into one of the world’s biggest enterprises. We’re there to support you – right from the start.

For this we select a member of your team to act as your guide and help you if you have questions or personal matters to discuss. We provide you with the materials you need for work, hold introductions to get to know your colleagues and their projects so that you can network within the group.

As part of your onboarding program you will join other new colleagues for an introduction to life in an international group. You will also take part in a guided tour of the site.

In the first four to twelve weeks we will invite you to a target-setting discussion in which we carry out process analyses together and give you feedback on your performance. This helps you translate our corporate strategy into your individual goals.

Responsibility for our employees
Responsibility for our employees

We are not just a business enterprise – we see ourselves as a corporate citizen. And so we meet our social responsibility towards our employees. We respect national labor law standards. And above all we promote the preservation of human dignity. At the same time we set ourselves the highest occupational safety and health standards, offer fair working conditions and competitive pay worldwide.

Training
Training

Every year over 80,000 people take part in development programs at thyssenkrupp. Many of our employees in Germany even do more than one course. That’s a training rate of over 140%. And rising.

Our key training areas are quality management, data technology, management development, and promoting intercultural understanding. But technical seminars and courses on occupational safety, health management and environmental protection are also in demand – and not just with our engineers.

We also help people gain qualifications such as the Executive MBA or an in-service doctorate. Young talents and new recruits are assigned mentors. And a job rotation scheme gives specialist staff the opportunity to discover new fields of work and tap into potential they never imagined they had.

Security in later life
Security in later life

It’s important to us that you feel good in every phase of your working life at thyssenkrupp. So if some day you decide to take things easier at work, you can apply for partial retirement or change to a different job. And for the time after you retire we offer you a choice of additional retirement plans – depending on your company – to boost your collectively agreed pension benefits.

Open communication
Open communication

We foster a speak-up culture and take feedback seriously. We want to listen and learn – preferably in direct contact. But if you prefer to give feedback online, that’s fine too, because thyssenkrupp encourages everyone to use review sites such as Kununu or Glassdoor. With honest feedback from our candidates and employees we can gauge how you perceive thyssenkrupp and how we can improve. And sometimes we can just be proud – thanks to your reviews.

What skills and expierence you need

It doesn’t matter whether you’ve completed a relevant degree, an apprenticeship or a comparable qualification: There are many ways to become a key account manager at thyssenkrupp. To ensure you are a good fit with us, it’s important that you can offer the following:

  • Customer and sales focus
  • Knowledge of sectors, markets and materials or products
  • A good understanding of technical matters
  • Good written and spoken English
  • A desire to work in an international team
Christian Hämmerle – Key Account Manager

Christian Hämmerle – Key Account Manager

"In the marketplace, I repeatedly find that thyssenkrupp is a sought-after brand which has not lost its strenght eben in times of globalization," says Christian Hämmerle, Key Account Manager at thyssenkrupp Schulte GmbH

To the employee story

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